Shipping policy

Shipping Policy

At NEEROX, we aim to deliver your order as quickly and efficiently as possible.

Processing Time
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.

Shipping Time
Estimated delivery time is 7–15 business days, depending on your location.

Tracking Information
Once your order has shipped, you will receive a confirmation email with a tracking number so you can monitor your delivery.

Delays
Please note that shipping times may be affected by factors beyond our control, such as high demand, holidays, or carrier delays.

Incorrect Address
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.

Lost or Stolen Packages
NEEROX is not responsible for lost or stolen packages once they have been marked as delivered by the carrier.

Contact Us
If you have any questions regarding shipping, please contact us at support@neerox.com.

Free shipping

Get free shipping on qualifying orders. No surprises at checkout—just simple, reliable delivery.

Customer service

Have a question? Our support team is here to help.
Reach out anytime and we’ll get back to you within 24 hours.

Secure payment

Your payments are protected with advanced encryption for a safe and secure checkout experience.